For dental, general, homeo and skin clinics
AI phone assistant for clinics
Patients call before you open, after you close and while the receptionist is with someone. CallCatch AI picks up those calls, answers as your clinic in Malayalam or English, and books the appointment.
- Answers in the caller's language
- Books only into free slots
- Every call written down
-
CallCatch AI
നമസ്കാരം, നിള ഡെന്റൽ ക്ലിനിക്കിലേക്ക് വിളിച്ചതിന് നന്ദി. ഞാൻ ക്ലിനിക്കിന്റെ AI അസിസ്റ്റന്റ് ആണ്. എന്താണ് സഹായം വേണ്ടത്?
Hello, thank you for calling Nila Dental Clinic. I'm the clinic's AI assistant. How can I help?
-
Caller
റൂട്ട് കനാലിന് എത്ര രൂപയാകും?
How much is a root canal?
-
CallCatch AI
ഒരു പല്ലിന് 3,500 മുതൽ 6,000 രൂപ വരെ. പരിശോധിച്ച ശേഷം ഡോക്ടർ കൃത്യമായ തുക പറയും. പരിശോധനയ്ക്ക് ബുക്ക് ചെയ്യട്ടെ?
3,500 to 6,000 rupees a tooth. The doctor confirms it after examining. Shall I book a consultation?
-
Caller
ശരി, നാളെ രാവിലെ മതി. പേര് സുരേഷ്.
Yes, tomorrow morning. My name is Suresh.
-
CallCatch AI
ബുക്ക് ചെയ്തു. നാളെ രാവിലെ പത്തരയ്ക്ക് ഡോക്ടർ അനിതയുടെ അടുത്ത്, സുരേഷ് എന്ന പേരിൽ.
Booked. Tomorrow at 10:30 in the morning with Dr. Anitha, in the name of Suresh.
BookedTomorrow, 10:30 AM · Dr. Anitha
A patient calls about a root canal. This is the conversation, as your staff read it the next morning. The call is in Malayalam, the way callers speak, with what each line means in English under it. The business, the people and the prices are made up. Watch the calls play
On a clinic's phone
What it answers and books
It answers from the details you give it: your doctors, your timings, your prices.
-
Doctor timings
Which doctor is in, on which days and at what times, and what each one treats.
-
Fees and treatment prices
The consultation fee and the price of each treatment you list. It adds that the doctor confirms the final amount after examining.
-
Appointments
It checks which times are really free, offers up to three, and books one with the patient's name and number.
-
Changes and cancellations
A patient who already has an appointment can move it or cancel it on the call. The freed time goes to the next caller.
-
Urgent calls
For severe pain, heavy bleeding or an injury it gives your emergency number, and tells the caller to go to the nearest hospital if it is serious.
-
What it will not do
It never diagnoses, gives medical advice or suggests medicine. It says the doctor will advise after examining.
How it works
From a ringing phone to a booking
-
The phone rings and nobody picks up
After about 20 seconds the call comes to CallCatch. Until then your staff can pick up, as always.
-
It answers as your business
With your own greeting, in the language the caller speaks. It says that it is an AI assistant.
-
It answers what callers ask
Prices, timings, who is available, whether there is parking. The answers come from the details you gave it.
-
It books, moves or cancels
Only into slots that are really free. When it cannot help, it takes a message so you can call back.
-
Your staff see it all
The booking, a short summary in your own language and the whole conversation are on the dashboard when you walk in.
Questions
What clinic owners ask
Does it give medical advice?
No. It never diagnoses or suggests medicine. It says the doctor will advise after examining the patient.
What does it do when the caller has an emergency?
For severe pain, heavy bleeding, trouble breathing and the like, it gives your emergency number and tells the caller to go to the nearest hospital if it is serious. Then it offers the earliest appointment.
Can it handle more than one doctor?
Yes. Each doctor has their own days, hours and what they treat, and it books into that doctor's free times.
Can patients move or cancel an appointment?
Yes. It finds their appointment by phone number and moves or cancels it on the call.
Which kinds of clinic is it for?
Dental, general, homeo and skin clinics are in the demo today. It is set up from your own details, so tell us if yours is another kind.
Can I try it now?
Yes. We send you a link. You open it in Chrome and talk to the assistant the way a caller would, with your own prices and timings loaded.
Do I need a new phone number?
The aim is that you keep your number, and calls nobody answers are passed on to CallCatch. Connecting phone lines is what we are working on now; today's demo runs in the browser.
What does it cost?
You start with a Basic plan for the main service and add only the extras you want, so a small business pays a small amount. Prices are not published yet. We are setting up the first few businesses now. Email or WhatsApp us and we will talk it through.
Also for
CallCatch AI answers for these too
Tonight, 8:04 PM
Hear it answer as your business.
Tell us your business name and what kind of place it is, by email or on WhatsApp. We set up a demo with your details and send you the link.